Policy Hub
On 11 November 2003,
the House of Commons Public Accounts Committee published a report
(Forty-fourth report: new IT systems for magistrates' courts:
the LIBRA project (HC 434)). The report criticises the Lord Chancellor's
Department's procurement process and subsequent lack of real authority
or control of the project, which resulted in the cost more than
doubling in four years and magistrates' courts still without
the IT systems they need to manage their workload properly.
The report says that departments will not achieve the full benefits
of introducing IT if they do not redesign business processes in
parallel, rather than developing IT to support existing processes.
The full report (106KB) can be viewed on the Parliament website