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On 14 September 2009, the Department for Transport (DfT) and Detica published a report which serves as an initial high level review of the capital and operating costs, and tangible and intangible benefits, of a national smart ticketing scheme.
The report is based on findings emerging from a study of existing local schemes. It shows that there is the potential for passengers and public transport operators to secure significant benefits. Equally, there are also challenging up-front costs plus on-going costs, but assuming full take-up of the scheme, the report argues it represents high value for money.
The benefits and costs of a national smart ticketing infrastructure (PDF)